FAQs

Frequently Asked Questions?

Got questions? We’ve got answers. Explore our FAQ section to quickly find solutions and clear guidance on everything you need to know.

Drix is a complete courier management software for Bangladesh, India, the USA, UAE, Europe, Africa and Asian Countries, helping businesses manage parcel tracking, COD collections, rider management, merchant accounts, and reporting.

Courier companies, eCommerce businesses for their product delivery management, delivery startups, and multi-branch networks can use Drix to streamline operations and scale efficiently.

Drix provides real-time tracking from pickup to delivery, ensuring both businesses and customers can monitor every parcel easily.

Yes. Drix automates COD collection and payouts, ensuring accurate, fast, and transparent settlements for merchants and riders.

Yes. Rider App for deliveries and Merchant App for order creation and tracking, available on Android and iOS.

Absolutely. Drix allows centralised management of multiple hubs, branches, and delivery routes.

Drix provides real-time dashboards for income, expenses, COD, rider performance, and operational KPIs to make informed decisions.

Yes. Drix uses role-based access, secure architecture, and audit trails to protect sensitive data.

Assign parcels automatically, optimise delivery routes, track performance, and ensure faster and more efficient deliveries.

Yes. Drix ensures timely deliveries, real-time parcel tracking, and smooth COD settlements for eCommerce platforms.

Yes. Small delivery businesses can start with essential features and scale using multi-branch support and automated operations.

Explore our demo, book a meeting with our team, and set up your dashboard, rider apps, and merchant accounts easily.

Yes. Drix offers easy integration with websites, allowing customers to place orders, track parcels, and manage deliveries online.

Yes. Drix can send SMS, email, or app notifications to merchants, riders, and customers for status updates.

Yes. Drix is fully localised for Bangladesh, supporting multi-city operations and multi-branch management.

By automating parcel assignments, COD settlements, and reporting, Drix reduces manual errors and saves valuable time for managers and riders.

Yes. Drix tracks returns, failed deliveries, and re-assignments, keeping businesses informed and customers satisfied.

We provide dedicated customer support, tutorials, documentation, and assistance during onboarding to ensure smooth operations.

Drix is tailored for Bangladeshi courier businesses, offering end-to-end automation, real-time tracking, multi-branch management, and secure, reliable operations.

Drix improves delivery speed, reduces errors, ensures transparent COD payouts, and provides insights to scale operations confidently across Bangladesh.

Benefits of Choosing Drix

Drix helps courier businesses deliver faster, manage COD and payouts with ease, and gain real-time insights to grow confidently.

Faster Deliveries

Faster Deliveries

Deliver parcels faster with fewer errors

Easy COD & Settlements

Easy COD & Settlements

Simplify COD & payout management

Real-Time Report

Real-Time Report

Gain full visibility with real-time reports

Ensure Trust

Ensure Trust

Build trust with merchants and riders

Whole Bangladesh

Whole Bangladesh

Scale your courier operations across Bangladesh

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Start with Drix Today

Drix is your smart, reliable, and proven courier management software designed for local success.

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