FAQs

Courier Management Software FAQs

Got questions? We’ve got answers. Explore our FAQ section to quickly find solutions and clear guidance on everything you need to know.

Common Questions About Drix

Drix is an all-in-one courier management system built for Bangladesh. It handles parcel booking, real-time tracking, COD collection and reconciliation, merchant payouts, rider management, and reporting from a single dashboard, with dedicated apps for riders and merchants.

Drix offers plans for delivery startups, growing courier companies, and enterprise networks, plus fully custom deployments. Pricing depends on your parcel volume, branches, and required features — visit our Pricing page or book a free meeting for a custom quote.

Riders record COD collections in the rider app at the doorstep. Drix automatically reconciles collected cash against parcels, tracks what each rider owes, and calculates merchant payouts after delivery charges — no more spreadsheet mistakes or missing money.

Yes. The Drix merchant panel lets your merchants create parcels, schedule pickups, track deliveries in real time, and see their COD payout statements — which means fewer phone calls to your support team.

Yes. Drix supports multi-branch and multi-zone operations, so you can run hubs in any district of Bangladesh, manage inter-city transfers, and set zone-based delivery charges.

No. The Drix rider app runs on any ordinary Android smartphone. Riders receive assigned parcels, update delivery status, collect COD, and see their delivery history from the app.

A standard setup goes live within days, not months. Our team configures your branches, delivery charges, and user accounts, migrates your merchant list, and trains your staff. Book a meeting and we will map out your onboarding.

Yes. Drix provides APIs so merchants can push orders directly from their online shops. Custom integrations with platforms like WooCommerce are available for enterprise deployments.

Yes. Your data lives in an isolated, access-controlled environment with role-based permissions for staff, encrypted connections, and regular backups. Your merchant and customer data is never shared.

Absolutely. Book a free 30-minute meeting and our team will walk you through the admin panel, rider app, and merchant panel live, using scenarios from your own delivery operation.

Benefits of Choosing Drix

Drix helps courier businesses deliver faster, manage COD and payouts with ease, and gain real-time insights to grow confidently.

Faster Deliveries

Deliver parcels faster with fewer errors

Easy COD & Settlements

Simplify COD & payout management

Real-Time Report

Gain full visibility with real-time reports

Ensure Trust

Build trust with merchants and riders

Whole Bangladesh

Scale your courier operations across Bangladesh

Courier operations team managing deliveries with Drix

Start with Drix Today

Drix is your smart, reliable, and proven courier management software designed for local success.