The Same Three Problems, Every COD Market
Whether parcels move through Dhaka, Karachi, Kathmandu, Colombo or Dubai, courier companies in cash-on-delivery markets lose money in the same three places. Drix was designed around those three gaps — not adapted from software built for prepaid, card-first logistics.
Cash sits in rider pockets
When most parcels are paid at the door, riders collectively hold a day of revenue in cash. Without a live ledger per rider, shortages surface at month end — or never.
Merchant disputes with no ledger
"You collected more than you paid me" is the most common call a courier company gets. Spreadsheets cannot settle it; a per-parcel collection and payout trail can.
Returns and fake orders eat margin
COD returns cost two trips and earn nothing. You need return-rate reporting by merchant, by area and by rider to see where the money leaks and act on it.
Drix COD & Merchant Settlements
A live cash ledger connecting riders, parcels and merchant payouts — reconciled continuously, not at month end.
- Automatic Reconciliation: Every cash a rider collects is matched to a parcel automatically — no evening spreadsheet sessions.
- Merchant Payout Statements: Delivery charges, COD collected, and net payable are calculated per merchant, per cycle, with downloadable statements.
- Rider Cash Accountability: See exactly how much cash each rider is holding right now and settle collections daily.
- Payout Scheduling: Run payouts daily, weekly, or on demand — Drix prepares the exact amounts and records every payment.
- Dispute Trail: Every collection and adjustment is logged, so merchant disputes end with a report instead of an argument.
Drix Rider App & Dispatch
Assign parcels, follow live rider locations and settle rider collections daily — from one dashboard.
- Instant Task Assignment: Assign pickups and deliveries by zone; riders see new tasks on their phone immediately.
- Live Rider Tracking: Know where every rider is and how many parcels they carry — during rush hours and monsoon delays alike.
- Doorstep COD Collection: Riders record cash collection at delivery, feeding the COD ledger in real time.
- Daily Cash Settlement: End-of-day settlement shows exactly what each rider must deposit — no memory, no notebooks.
- Performance History: Delivery success rate, attempts, and earnings per rider so you reward the best and coach the rest.
Merchant payouts in any currency and channel
Drix nets COD collected minus delivery charges per merchant, per cycle, and produces a statement. You pay through whatever channel your market uses and record it — statements stay accurate in any currency.
- Mobile wallets
- Bank transfer
- Cash at branch
62+
Live courier operations
1.8M+
Parcels delivered through Drix
650+
Riders on the app
Drix Courier Software — Common Questions
Drix runs courier operations in Bangladesh, Pakistan, Nepal and Sri Lanka, and serves courier companies in the UAE and wider Gulf. Currency, delivery-charge zones, payout cycles and SMS templates are configured per company, so a new country is a setup, not a new product.
No. Most Drix customers started with one branch and a handful of riders. The admin panel, rider app and merchant panel scale from a single hub to a multi-branch network without changing systems.
The rider records the collection at the doorstep; Drix matches it to the parcel, adds it to that rider’s cash-in-hand and queues it for the merchant’s next payout after your delivery charge. Branch, rider and merchant balances are always live.
Yes. The merchant panel lets sellers create parcels, print labels, follow delivery status and see pending payouts. It cuts support calls and is a strong selling point when you onboard new merchants.
Tell us your country, parcel volume and branch count on WhatsApp or the demo call. Plans range from a startup tier to enterprise networks; we quote based on your operation, not a generic list price.
See Drix Running Your Operation
A 30-minute walkthrough of the admin panel, rider app and merchant panel, using your own delivery numbers.
