Solutions

COD Management & Merchant Settlement Without the Spreadsheet

Automatic reconciliation of every taka collected — from the rider's hand to the merchant's payout.

COD Is Where Courier Businesses Bleed Money

Most parcels in Bangladesh are cash on delivery. That means your riders collectively hold lakhs of taka in their pockets every single day — and if your reconciliation lives in Excel, you are trusting memory and honesty to bring it all home. Missing five hundred taka a day per branch doesn't feel like much until you multiply it by a month and ten branches. Then there are the merchant disputes: "you collected 2,000, you paid me for 1,500" — with no ledger to settle the argument.

Drix treats every COD collection as an accounting event. The rider records the amount at the doorstep; Drix matches it to the parcel, adds it to the rider's cash-in-hand, and queues it for the merchant's next payout after your delivery charge. Nothing depends on anyone's memory, and every question has a report as the answer.

Drix COD & Settlements

A live cash ledger connecting riders, parcels, and merchant payouts — reconciled continuously, not at month end.

  • Automatic Reconciliation: Every taka a rider collects is matched to a parcel automatically — no evening spreadsheet sessions.
  • Merchant Payout Statements: Delivery charges, COD collected, and net payable are calculated per merchant, per cycle, with downloadable statements.
  • Rider Cash Accountability: See exactly how much cash each rider is holding right now and settle collections daily.
  • Payout Scheduling: Run payouts daily, weekly, or on demand — Drix prepares the exact amounts and records every payment.
  • Dispute Trail: Every collection and adjustment is logged, so merchant disputes end with a report instead of an argument.
Drix COD management and payout dashboard

Faster Payouts Win You More Merchants

Merchants choose courier partners on two things: delivery success and how fast they get their money. Because Drix reconciles continuously, you can run payout cycles daily or weekly instead of "when accounts finishes the file" — and every merchant sees their pending payout in the merchant panel before they even think of calling you. Transparent, fast settlements are the cheapest merchant-retention tool a courier company has.

For your own control, the COD dashboard inside reports & analytics shows cash collected today, cash still with riders, deposits banked, and total merchant payables — the four numbers that tell you whether your float is healthy or hiding a problem.

COD Management — Common Questions

Every collection is recorded against a parcel at the doorstep in the rider app. Drix always knows how much cash each rider holds, what has been deposited, and what each merchant is owed — gaps show up the same day, not at month end.

Drix nets COD collected minus your delivery charges and any adjustments per merchant automatically, and generates a payout statement for each cycle.

Drix prepares the exact payout amounts per merchant; you pay through your preferred channel (bKash, Nagad, bank) and record the payment in Drix so statements stay accurate.

Partial collections, returns, and failed deliveries all have their own statuses. The COD ledger reflects them instantly so reconciliation stays correct.

Stop Losing Money on COD

Book a demo and see how Drix reconciles a full day of collections automatically.